A: Our normal operating hours for the shop are Monday through Friday, 8AM to 5PM PST, excluding major holidays. Please feel free to make inquiries via email at any time and they will be responded to in the order of which they were received.
A: At J&M Offroad, we provide complete automotive repair and custom fabrication on all makes and models. We also have excellent referrals for custom exhaust work, emissions testing and repair, and many more. J&M Offroad really is your one stop auto shop!
A: We do offer a specialized recovery service for hard to recover vehicles. Check out our recovery page here for a gallery of recoveries we have performed. Please call the shop at (530) 273 – 7627 to arrange for the service.
A: Yes! You can call J&M at (530) 273 – 7627 and order over the phone or by email. firstname.lastname@example.org
A: Our online being developed and coming soon. Check back soon to see our store or like us on Facebook for the latest updates.
A: Almost all of our products have installation instructions included with the product when shipped. Be sure to thoroughly inspect the package contents for any manuals or paperwork that can aid in installation. If no instruction are provided, please feel free to scan through our online installation manual section, or go directly to the manufacturers website. For additional support, please feel free to email any questions to technical support at email@example.com.
A: Often times we sell products that fit a variety of different applications. Please refer to the specific manufacturers website for more information on what the product fits. For additional support, please feel free to email any questions to technical support at firstname.lastname@example.org.
A: All returns are subject to a restocking fee if tampered with. Please contact the returns department at email@example.com. To expedite your return please have your invoice number readily available. You must provide a reason for return whether it be a new part, defect, or core. You will then be issued a Returned Goods Authorization (RGA) number. RETURNS RECEIVED WITHOUT AN RGA WILL NOT BE PROCESSED!!! Unless otherwise instructed, please ship returns to: Returns J&M Offroad, 125 Springhill Dr #8, Grass Valley, Ca 95945.